Online Consultations

Doctor Online 365 is a virtual medical practice that provides a convenient, affordable, secure, and easy to use system which helps make online consultations anywhere, anytime 7 days a week. We provide a secure platform for conveniently making online video consultation appointments, to speak with a healthcare professional. Patients can choose from male and female healthcare professionals and desired language preference.

An online consultation is where a patient and a healthcare professional undertake a consultation via video call. Our healthcare professionals use two main skills to diagnose most common medical conditions: looking and listening. Whilst online consultations can never completely replace the need for face to face consultations, in many circumstances it can be an acceptable substitute that meets your healthcare needs, adhering to all Australian therapeutic guidelines without sacrificing quality or compromising patient safety.

Your healthcare professional can, through an online consultation, provide you with professional advice, and where necessary prescriptions, referrals, and medical certificates. Registering for Doctor Online 365 is quick and convenient as it comes without the hassle of waiting rooms. Once you've registered with us, you can log in and book an appointment at any time that suits you and use our Online Prescription & Delivery Service for any prescriptions and repeats.

Benefits to you

  • The convenience of seeing a healthcare professional from the comfort of your home or place of work.
  • Save time and avoid travelling, waiting in traffic, finding a car park and waiting in a crowded waiting room.
  • See a healthcare professional at a time that suits you and your busy lifestyle.
  • Peace of mind for parents with sick children, minimising the disruption of physically visiting the doctor.

When to use Online Medical Centre?

Most Common Issues for Adults
  • Medical Certificates for sick leave or carers leave
  • Referrals to Specialists
  • Requests for blood tests/pathology
  • Prescriptions
  • Second opinion on a recent diagnosis
  • Asthma
  • Contraception
  • Respiratory Tract Infection
  • Sore Throat
  • Cold and Flu
  • Urinary Tract Infection/Cystitis
  • Sexually Transmitted Infection
  • Erectile Dysfunction (Impotence)
  • Heartburn/Indigestion
  • Quit Smoking
  • Acne
  • Allergies/Hayfever
  • Rashes/Skin Issues
  • Sports Injuries
  • Eye Conditions
  • Travel Medicine
  • Nausea/Vomiting/Diarrhoea
  • Eczema/Psoriasis - Dry Skin
  • Back Pain
  • Weight loss

and more..

Most Common Issues for Kids
  • Fever
  • Sore Throat
  • Diarrhea/Vomiting
  • Asthma
  • Cold/Cough/Influenza
  • Rash
  • Ear Infection
  • Insect Bites
Most Common Mental Health Issues
  • Depression
  • Stress
  • Social Anxiety
  • Addictions
  • Trauma and loss
  • Self esteem
  • Relationship issues

When not to use DOCTOR ONLINE 365.COM ?

Any problem that is life-threatening or that is a medical emergency. Please call '000' for immediate assistance in an emergency.

If this is a crisis situation, please call '000' or '131114' Lifeline Crisis Support if you or any other person are in danger.

Some examples of medical issues that require immediate attention in an emergency room include:

  • Chest pain or pressure
  • Significant, uncontrolled bleeding
  • Difficulty in breathing
  • Unconsciousness
  • Poisoning
  • Moderate to severe burns
  • Convulsions or seizures
  • Serious head, neck or back injury
  • Serious limb impairment or broken bone
  • Allergic reactions, severe rashes and facial swellings.
  • Severe psychiatric disorders such as schizophrenia
  • Feeling suicidal

Legal restriction also prohibit our doctors from prescribing certain medications, including:

  • Controlled Substances/Narcotics/Opioids (Oxycontin, Morphine, Methadone, Fentanyl, Xanax etc)
  • Certain Sedatives and muscle relaxants (Valium, Ativan, Mogadon, Stilnox)
  • Medications that require close monitoring by a healthcare professional (Amphetamines, Methotrexate, Warfarin)

Benefits To You

Depending on your circumstances, our prescription service is a more convenient and maybe a cheaper option for obtaining prescriptions and repeats.

Your time is valuable and the true cost of seeing a doctor, it all adds up - the time taken to obtain an appointment, time off work, travelling to the medical centre, wait times and then going to the pharmacy.

Now consider the convenience of consulting a GP in the comfort of your home or workplace and then having the option to pick up your prescription at your local pharmacy or have your medication delivered to you.

To view our pricing, please visit our fees page.

Advantages to the Community

Due to the ageing population and the increasing pressure on the health workforce, every effort needs to be made to reduce the cost burden to the country. Our prescription service provides an affordable and effective supplement to the traditional health care system. Patients will not have to wait for their appointment or travel a long distance incurring high expenses. Instead they can have their regular prescription and medicine(s) for an ongoing condition delivered at a low cost to both the individual and the community.

We believe that we can help deliver massive efficiencies to the health care system by unclogging the physical appointment process and improving access to the availability of GP's Australia wide.


If your prescription request is approved with repeats, you do not need to come back to the our prescription service website to fill those repeats. Repeats will not be issued at the time of supply of your medicine as the pharmacist needs to be in possession of the hard copy paper prescription to supply them.


If you asked for your prescription to be sent to your preferred local pharmacy, they will receive the paper prescription from the doctor within 7 days and you can make arrangements with your pharmacist to either keep your repeats on file or have them posted out to you.


If your prescription is to be dispensed by our partner pharmacy and delivered to you, the repeats will be posted to you by our pharmacy partner at no further charge when the hard copy prescription has been received from the doctor.


Repeats are always in the prescribing doctor's discretion and Doctor Online 365.Com has no influence over the approval of the prescription requests or the issue of repeats.  Our doctors use their professional judgment at all times keeping patient safety at the forefront.